Required And Recommended Training Department Of Enterprise Services De

Employees are Washington State government's most valuable asset. They warrant investment and support through training and development. Employee development builds an aligned, effective, and efficient workforce. We seek to equip public servants to provide the best service possible to the residents of our state. Required training is, at a minimum, any training specified by Revised Code of Washington (RCW), Washington Administrative Code (WAC), Governor Executive Order, State Human Resources Directive, State Administrative and Accounting Manual (SAAM), or federal... An agency may require additional training for its employees in support of agency policies or procedures.

Non-agency public sector organizations & higher education institution employees, who do not already have a Washington State Learning Center license, must obtain one as a part of instructor led training or eLearning registration. Learn how to register on the non-agency public sector organizations & higher education institution employee webpage. Below are current training requirements and solutions provided by DES Equity and Employee Development. According to Executive Order 24-04, the Department of Enterprise Services (DES) must approve any training content developed by other agencies. The State of Washington requires all state employees whose job includes procurement-related duties to fulfill certain training under the State's procurement reform law (RCW 39.26.110). Workday security roles affected by the training requirement may include: Buyer, Requisition Requester, and Shared Environment Requisition Specialist.

This training is also required for Pcard users. EFFECTIVE 8-22-2024 the use of the State Learning Management System (LMS) will no longer be used to access required courses and record training. The courses are available free of charge and employee course requirements and timeline for completion are on the Department of Enterprise Services Contract and Procurement Training(DES) website. The learner should look for the link that says, "take the non-credit training." Each school/department should appoint a central training coordinator responsible for managing the training process for existing and future employees. The required DES trainings should be part of new employee on-boarding procedure.

Please note: The DES website is in the process of being updated and currently the only course that will provide a certificate of completion at the end is the new Small Purchases. DES is working on adding certificates of completion to all the courses so every learner will received a certificate of credit at the end of the course. If you need proof before the certificates are loaded, please have the learner provide a screenshot of their completion(s). Comply with your own organization's purchasing policies and procedures. According to RCW 39.26.110, we are authorized to require training for people who are responsible for any portion of the procurement process. The director of DES, Contracts & Procurement division, and the statewide Training Advisory Group (TAG) identify who is required to take which courses based on job duties rather than job title.

Find a complete explanation of trainings required by job duties. Browse the complete list of required and recommended contracts and procurement training. As part of a robust portfolio of training and development, the Department of Enterprise Services (DES) provides eLearning designed for public service employees. Years before the pandemic, eLearning had already become an essential method for delivering required and recommended training. eLearning options provide self-paced, on-demand training and support that reinforce enterprise priorities for Washington state organizations. Most of the 27 statewide eLearnings were written and developed by DES learning specialists Shelley Roper and Joe Waddington.

Shelley and Joe follow a specific set of procedures when developing an eLearning. They apply a project management approach that includes checklists to verify accessibility and ensure diversity, equity and inclusion principals are supported. “I frequently work with stakeholders outside my agency,” said Shelley, who is a certified project manager. “The principles of project management are essential to getting everyone’s interests and intentions on the same page.” Developing eLearning often takes longer than most people think. Shelley works with stakeholders and subject matter experts to develop curriculum.

She creates a script and fashions it into a storyboard. Joe then codes the storyboard into a final eLearning course. “It’s important to have a solid storyboard that has been fully vetted by your subject matter experts before working on final development,” said Shelley. “The storyboard must work for all stakeholders.” In Fiscal Year ’22, DES recorded over 126,000 completions on eLearning courses. This was an increase of 5,000 completions over the previous year.

The top three courses were: The recent refresh of the Ethics training was the first time the eLearning team built an entire course with scenarios informed by employee experiences. The training leads learners to do their own research, allowing them to make decisions based on what they learned. The eLearning shifted the traditional lecture/pure information approach that many eLearning courses use. Updated course catalog offers broader range of new and refreshed classes in seven categories Learning consultants at the Department of Enterprise Services (DES) are wrapping up a multi-year project to update the enterprise training catalogue for public service employees.

When finished, the refreshed catalog will offer: “Enterprise training and HR managers can use our refreshed catalog to support their strategy. This will save them time and resources they would have to spend on either procurement or development,” said Justin Hahn, Learning Solutions Operations Manager. “We also hope employees feel empowered to access training and development opportunities for their professional growth, as well as agency training priorities.” Customer business needs and demand has been a primary driver of the catalog refresh. Twenty-three training managers and other subject matter experts (SMEs) partnered with DES learning consultants in the request for proposal process.

SMEs reviewed solicitations and served as evaluators, to help ensure bids received described trainings relevant to enterprise training needs and objectives. This training website uses Artificial Intelligence (AI) to summarize certain content. Thank you for choosing DES training and development classes to meet your training needs! Public service employees in Washington state are eligible to register for classes as approved by their agency or organization. How you register for a class depends on your agency or organization type. Agency employees can self-register for a class through the Washington State Learning Center.

Learning Center platform User Guides & Resources can help learners navigate the Learning Center. If it is not clear that an agency allows self-registration, or if you have other questions, please check with the agency training manager or human resources team. To register an external user for a class, please submit a help ticket to our Zendesk portal. External Users are employees of federal government and tribal entities, higher education institutions, cities, counties, public benefit 501(c)(3) nonprofit organizations registered in Washington State, and government entities of other states. Course information can be found at the following links:

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