Des Triples Training Options For Public Service Employees

Our customers include Washington state agencies, federal government and tribal entities, higher education institutions, cities, counties, public benefit 501(c)(3) nonprofit organizations registered in Washington State, and government entities of other states. We provide high-quality instructor-led training for public service organizations. Our technology-based training and support reinforces enterprise priorities for Washington state public service organizations. Find training resources and information for employees who administer, monitor, and manage contracts. Here's what public service employees need to know for successful enrollment in our courses. Updated course catalog offers broader range of new and refreshed classes in seven categories

Learning consultants at the Department of Enterprise Services (DES) are wrapping up a multi-year project to update the enterprise training catalogue for public service employees. When finished, the refreshed catalog will offer: “Enterprise training and HR managers can use our refreshed catalog to support their strategy. This will save them time and resources they would have to spend on either procurement or development,” said Justin Hahn, Learning Solutions Operations Manager. “We also hope employees feel empowered to access training and development opportunities for their professional growth, as well as agency training priorities.” Customer business needs and demand has been a primary driver of the catalog refresh.

Twenty-three training managers and other subject matter experts (SMEs) partnered with DES learning consultants in the request for proposal process. SMEs reviewed solicitations and served as evaluators, to help ensure bids received described trainings relevant to enterprise training needs and objectives. Washington State Ferries @ WSDOT | Training & Innovative Program Design Great time to be a public servant! Join us! #youbelonghere

For more information, contact: Jennifer Benbow at jbenbow@ourpublicservice.org or (202) 495-3339. For all other eLearning questions, contact: moodlesupport@ourpublicservice.org. Public servants face different challenges than those in the private-sector—working across changing administrations, balancing mission and policy priorities, and leading in an environment that requires building trust with both colleagues and the public. That’s why we created something different. The Partnership for Public Service now offers a suite of eLearning courses designed specifically for public servants in state, local and federal government. Are you ready to boost your competencies and develop your skills to serve Washington state residents?

The Department of Enterprise Services offers state employees free courses covering topics including: Learn more about free training opportunities available to state employees. If you have any questions, please contact traininginfo@des.wa.gov. In addition to training and development, DES offers services to help public sector employers with learning management, recruitment, and well-being. To bring DES service to your agency or organization, contact us today! Accessibility | Manage Subscriptions | Help | Contact Us

Washington State Department of Enterprise Services triples training options for public service employees thanks to the creative and diligent work of team members who share highlights from several training categories. #traininganddevelopment #learninganddevelopment #workthatmatters As part of a robust portfolio of training and development, the Department of Enterprise Services (DES) provides eLearning designed for public service employees. Years before the pandemic, eLearning had already become an essential method for delivering required and recommended training. eLearning options provide self-paced, on-demand training and support that reinforce enterprise priorities for Washington state organizations. Most of the 27 statewide eLearnings were written and developed by DES learning specialists Shelley Roper and Joe Waddington.

Shelley and Joe follow a specific set of procedures when developing an eLearning. They apply a project management approach that includes checklists to verify accessibility and ensure diversity, equity and inclusion principals are supported. “I frequently work with stakeholders outside my agency,” said Shelley, who is a certified project manager. “The principles of project management are essential to getting everyone’s interests and intentions on the same page.” Developing eLearning often takes longer than most people think. Shelley works with stakeholders and subject matter experts to develop curriculum.

She creates a script and fashions it into a storyboard. Joe then codes the storyboard into a final eLearning course. “It’s important to have a solid storyboard that has been fully vetted by your subject matter experts before working on final development,” said Shelley. “The storyboard must work for all stakeholders.” In Fiscal Year ’22, DES recorded over 126,000 completions on eLearning courses. This was an increase of 5,000 completions over the previous year.

The top three courses were: The recent refresh of the Ethics training was the first time the eLearning team built an entire course with scenarios informed by employee experiences. The training leads learners to do their own research, allowing them to make decisions based on what they learned. The eLearning shifted the traditional lecture/pure information approach that many eLearning courses use. The State of Washington requires all state employees whose job includes procurement-related duties to fulfill certain training under the State's procurement reform law (RCW 39.26.110). Workday security roles affected by the training requirement may include: Buyer, Requisition Requester, and Shared Environment Requisition Specialist.

This training is also required for Pcard users. EFFECTIVE 8-22-2024 the use of the State Learning Management System (LMS) will no longer be used to access required courses and record training. The courses are available free of charge and employee course requirements and timeline for completion are on the Department of Enterprise Services Contract and Procurement Training(DES) website. The learner should look for the link that says, "take the non-credit training." Each school/department should appoint a central training coordinator responsible for managing the training process for existing and future employees. The required DES trainings should be part of new employee on-boarding procedure.

Please note: The DES website is in the process of being updated and currently the only course that will provide a certificate of completion at the end is the new Small Purchases. DES is working on adding certificates of completion to all the courses so every learner will received a certificate of credit at the end of the course. If you need proof before the certificates are loaded, please have the learner provide a screenshot of their completion(s).

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