University of Kwazulu-Natal

The Role Of Communication In Enhancing Work Effectiveness Sciendo

Bonisiwe Shabane
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the role of communication in enhancing work effectiveness sciendo

Communication is one of the most important levers of management that a company can implement for the formation of teams and achieving valuable performance. Communication and management are complementary disciplines and strong business elements for success. Management skills are essential in a business, but all equally important are those relating to the rules for the communication and the way in which a manager knows how to interact with his staff. Being manager not only means to rein in business, but mostly means knowing to coordinate a team, leadership skills and most of all, communicate. © 2017 George Bucăţa, Alexandru Marius Rizescu, published by Nicolae Balcescu Land Forces AcademyThis work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. Business organizations and institutions are comprised of individuals from diverse backgrounds.

This means that the concept of cross-cultural communication will always take place since such people must share ideas, exchange views, and create meaning in their working environments. A proper understanding of other people’s norms will guide employees and managers to select appropriate words and phrases, engage in relevant conversations, and promote acceptable behaviors. This paper gives a personal reflection of the studied topics and their corresponding managerial opportunities and challenges that all leaders should take seriously. The current wave of globalization has made it possible for people to look for jobs and work in diverse organizations. The studied class materials have revealed that communication and culture are inseparable. Chesser and Cullen (2018) acknowledge that individuals from different groups will promote specific behaviors and practices.

Workers should, therefore, consider their colleagues’ cultural attributes if they are to communicate effectively. For instance, people should interpret gestures properly, respond to words efficiently, and maintain personal distance. There are various managerial challenges associated with the issue of cross-cultural communication. The first one is that the use of gestures and signs might present numerous hurdles throughout the process (Hasanaj & Manxhari, 2017). The second problem is that cultural diversity in a given organization requires that leaders implement powerful models to meet the communicational needs of all individuals involved. This move might be quite challenging for many managers.

The third issue is that many working environments are currently associated with individuals from diverse backgrounds, thereby making it impossible for them to communicate smoothly. This has been the case in my current working environment. Managers might also guide and train all employees to engage in meaningful conversations. Specific opportunities that exist under this topic include leaders’ ability to formulate strategies much faster and transform organizational culture. Diversity also makes it possible for managers to support effective communication for all followers to drive organizational performance. Effective communication in the workplace will dictate the performance of every organization or department.

There are specific issues that leaders should consider whenever focusing on this subject. The first one is that of productivity. From my personal experiences, I have realized that companies with established models of communication among employees from diverse cultures will achieve their goals much faster. Nonverbal aspects are critical in every communication process (Singh, 2014). The creation of teams is an evidence-based approach for improving the way workers exchange their ideas and insights. The promotion of authentic communication in every company will increase employees’ morale.

Bucăţa, G., & Rizescu, A. M. (2017). The Role of Communication in Enhancing Work Effectiveness of an Organization. Land Forces Academy Review, 22, 49-57. https://doi.org/10.1515/raft-2017-0008

has been cited by the following article: TITLE: Telework Triggered by Epidemic: Effective Communication Improvement of Telecommuting in Workgroups during COVID-19 JOURNAL NAME: American Journal of Industrial and Business Management, Vol.11 No.2, February 24, 2021 ABSTRACT: The COVID-19 pandemic has unleashed a public health crisis globally and has compelled many people to work from home. Telework thus enables them to carry out their work remotely and to keep the company running smoothly. This study aims to provide insights for organizations in terms of telecommuting on effective communication, using combined desk research with synthesized data from various sources.

The research identifies the benefits and drawbacks of telework in the first place. The author then discusses whether telecommuting will persist in the future. In the end, managers and employees are encouraged to enhance communication from several perspectives since telework will probably be realized in the near future. At the same time, companies and organizations should take quick actions as a response to the changing pattern of work. Academia.edu no longer supports Internet Explorer. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser.

Communication is one of the most important levers of management that a company can implement for the formation of teams and achieving valuable performance. Communication and management are complementary disciplines and strong business elements for success. Management skills are essential in a business, but all equally important are those relating to the rules for the communication and the way in which a manager knows how to interact with his staff. Being manager not only means to rein in business, but mostly means knowing to coordinate a team, leadership skills and most of all, communicate. The research indicates that effective internal communication significantly enhances employee motivation by fostering a positive work environment characterized by collaboration and teamwork, ultimately driving company productivity. The study demonstrates that managers allocate about 90% of their time to communication, which directly influences organizational effectiveness by facilitating decision-making and ensuring information flow among employees.

Communication is one of the most important levers of management that a company can implement for the formation of teams and achieving valuable performance. Communication and management are complementary disciplines and strong business elements for success. Management skills are essential in a business, but all equally important are those relating to the rules for the communication and the way in which a manager knows how to interact with his staff. Being manager not only means to rein in business, but mostly means knowing to coordinate a team, leadership skills and most of all, communicate. © 2017 George Bucăţa, Alexandru Marius Rizescu, published by Nicolae Balcescu Land Forces AcademyThis work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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