University of Kwazulu-Natal

Nmi Guide To Social Listening Neticle Com

Bonisiwe Shabane
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nmi guide to social listening neticle com

Social listening is a revolutionary tool for media monitoring and analysis. It collects every piece of online content that can be relevant for you. This includes articles, blogposts, all sorts of social media content and comments. It can give you useful insights into what internet users think about you. But here is the trick: thanks to the automated process, it all happens without actually reading this huge amount of content. They say social listening is the future of media monitoring, but it is not the future anymore.

Online content can now be collected and analyzed without human intervention, but with human-level precision. It means you can stay informed about everything that is published about your brand, company, product or competitors. And, again, you don’t even need to read the relevant pieces and mentions. Every important conclusion will be detected for you. So you are the social media manager of a well-known brand. Your new product seems a big hit on the market, and the management asks you to make a presentation about the online perception of this new product.

Well, you have two options. You either start reading all 3000 articles, posts and comments published about it and give up sleep for a couple days. Or you can be smarter than that. If you accept the help of a social listening tool, all you have to do is run an analysis on the name of the product, wait a couple hours and get the results shown... The dashboard will reveal how many positive or negative texts are found, what the related topics, names, brands, emotions or locations are and much more! As the expression ‘social listening’ itself says: listen to your audience!

Because people in the audience listen to each other, too. Today’s typical consumer doesn’t believe in advertisements or promotions. However, people are truly aware of the advantages of internet freedom. They listen to other people’s opinions while they are not afraid to publish theirs, either. It’s been clear that the most successful companies are the ones who let themselves be guided by their customers. And guess what: hearing what they want has never been easier in the era of social listening.

Being aware of every relevant opinion helps you to be one step ahead of your customers. You will know what they want even before they realize they want it. Once analysing their opinion isn't a burden anymore, all you'll have to do is focus on campaign and strategy planning. Most importantly, social listening saves you time and energy. Big amounts of textual data like social media posts with thousands of comments take a long time to process. This will no longer be a problem.

With the help of this new approach to media analysis, you can get the necessary insights without actually reading what has been written about you on the internet. Every mention and relevant piece of content about your brand, company, product, field or competitors is collected automatically. In addition, the results are shown on easy-to-understand charts. Most social listening tools show the results on simple but insightful charts, so everyone can get the gist of them without any experience in data analysis. Intelligent media monitoring with text analysisPerfect language understanding and local media coverage in the DACH & CEE & WE region NLP technology with human-level precision

Being one of the very best social listening tools, Neticle Media Intelligence monitors the web in near real-time and finds every public mention of your brand, product, company or competitors. Plus, you can even go back years in time with its historical database. Language analysis is our core competence. Neticle's system analyses every mention with human-level precision, not only in major languages but also in less widely spoken or very complex ones. It recognizes positive or negative tones, key topics, persons, brands, attributions or locations in the texts. Our charts save you time by revealing key insights.

The online world is vast and has many hubs for discussing products, services and brands. You know that the consumer perception of your brand is reflected in them, but the information is scattered and extracting it is difficult and time consuming. However, you understand that in today’s age, you cannot rely on hunches, you need solid data to make decisions. This is where social listening comes in. It provides an easy, automated way for you to discover exactly what is being said about you and where. Do you need more info on how social listening works in real life?

Our dedicated consultants can show you the details in a live demo, where you can ask any remaining questions and be assured that you’re making the right choice with implementing social listening. “Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.” “Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”

“Great support for individual solutions and requirements. Highly accurate sentiment and categorization tools deliver new insights of the state of public opinion on the brand.” One of the greatest instruments in the hands of a marketing professional, business developer, or analyst is a social listening tool, but, as you might already know, not all social listening tools are made... At Neticle, we’ve been enhancing our Media Intelligence platform for over a decade, and have always sought to provide the most meaningful insights and the highest coverage possible. Neticle Media Intelligence will go the extra mile where other tools won’t - read on to see how you can benefit from it. Do you need more info on how social listening works in real life?

Our dedicated consultants can show you the details in a live demo, where you can ask any remaining questions and be assured that you’re making the right choice with implementing social listening. “Neticle Media Intelligence shows us what the web thinks about our brand, our services, our competitors and our industry. Using Neticle we got to hear the feedback from our customers in their voice, and it allows us to see the highest priority areas for improvement in real-time.” “Neticle has a user-friendly interface, and the staff members are always ready to help with anything. Without a doubt, I give Neticle and the team a score of 10/10. Honestly, I would happily recommend both the team and the tool to anybody.”

“Great support for individual solutions and requirements. Highly accurate sentiment and categorization tools deliver new insights of the state of public opinion on the brand.” Neticle Media Intelligence is a sophisticated and customizable tool, so it’s only natural that from time to time, our clients have questions about it – first time users and more seasoned ones alike. Our Customer Success team has always been keen to answer everybody, but we’ve wanted to make the whole process easier for a long time. We’re happy to report that our Knowledge Base for Neticle Media Intelligence has just launched! This searchable hub contains everything from coverage, keywords and visualization to integrations and text analysis – and much more.

The five main categories are the following: Click through the articles, or just enter your search term into the bar at the top of the page to find your answers. At the bottom of each article page, you’ll also find suggestions for related topics to help you further on your NMI journey. The Knowledge Base is still new, and we want to make it as clear and beneficial as possible. This is why we have also included a feedback section at the end of each article. Please let us know if you find an article helpful or not, so we can keep improving it.

We hope you’ll get a better and deeper understanding of NMI, and you’ll find what you need more quickly than ever before. Try it now! Our analysts have been working with retail companies for ten years: food retailers, electronics retailers, drug stores, clothing and furniture stores. We understand how retail companies must gauge the needs of their customers and observe other market participants through online media monitoring in real time, in order to be more competitive. Some of our already satisfied clients from the sector We know from our own experience how fiercely competitive the retail industry is: digital campaigns and projects are changing every week.

With our online media monitoring software, you can monitor and analyse all of the competition's campaigns in real time, so you are one step ahead of them and can plan your campaigns accordingly. It’s a well-known fact that great brand reputation leads to loyal customers and an increased brand value. With social listening you can measure, monitor and analyse your brand reputation in social networks and online media in real time - don’t underestimate the importance of these. You can closely track and measure the success of various online marketing campaigns using social media monitoring. By comparing the success of a campaign with previous ones, as well as with benchmarks from retail, you can get the most out of your marketing budget. Did you know that we've recently launched our searchable Knowledge Base for Neticle Media Intelligence?

Especially if you're already a user, but also if you're just now thinking about starting your social listening journey, this hub is super useful to find answers even to your more specific questions about... #neticle #mediaintelligence #sociallistening #knowledgebase Unified social listening tools like Emplifi use AI, cross-channel data, and real-time alerts to process vast data, identifying patterns and providing instant notifications for critical developments. Clear goals and decisive action on insights from social listening drive business growth by refining products and tailoring messages, while enhancing customer loyalty through engagement and trust-building. Social media has become an indispensable tool for businesses to connect with their audiences. However, amidst the vast amount of online chatter, understanding what your customers truly want can be challenging.

This is where social media listening comes into play. Listening software sifts through the discourse on social media, helping your business learn about your customers and stay attuned to industry trends and preferences to remain competitive. Social media listening refers to the process of monitoring and analyzing conversations and interactions that take place online. A social media listening tool helps you gain valuable insights into customer sentiments, emerging trends, and potential opportunities or challenges.

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