Matthews Kia Of Schenectady Schenectady Ny Hours Directions
3900 State Street Directions Schenectady, NY 12304 3900 State Street Directions Schenectady, NY 12304 By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.
We value your privacy. Cars.com Privacy Notice A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater. Want to share your experience with this dealership? Another disappointing interaction with the service department.
A year after I purchased my 2023 sorrento hybrid I needed to replace the infotainment system because it wasn’t working properly. Now 1 1/2 years later I’m having another issue with with the replacement and they want to charge me $175 for diagnosing it in case there is something that would void the warranty such... There is obviously something wrong that I have had 2 systems that have stopped working correctly but I shouldn’t need to pay for it to be diagnosed when the car is only 2 years... In addition to this I am questioning the Matthews reward program. I’m supposed to be getting 50% off oil changes and the discount this time was the same as when I was in 6 months ago and the cost of the oil change was more... Also, I needed to go back in to ask if the maintenance reminder should still be coming up because they “forgot to reset it”.
This wasn’t as bad as when they didn’t tighten the oil plug on my 1st oil change and all the oil came out 300 miles from home. This is my third Kia in the past 30 years and it hurts me that I’m seriously thinking of leaving Kia when I was actually thinking of buying a new one. Run far from this place had my car 20 days for a broken gas gauge never fixed it the 2 times it was in there took it to exit 5 auto and had it... Went there based on an ad that they were running for a lease and of course they couldnt offer that actual lease because it was an ad run by Kia national and they dont... Mar 5th, 2024 Shawn Maxwell really helped make the experience of getting the exact car I wanted a breeze.
He was very patient, help us find the car that fitted all our needs for me and my family. Thanks Shawn for all your help. Mar 5th, 2024 Buy a new Kia or pre-owned vehicle you love at Matthews Kia of Schenectady. Our local Kia dealership in Schenectady, NY, has appealing financing and leasing options as well as great new car specials. We also offer certified Kia service nearby.
A The phone number for Matthews Kia of Schenectady is: (518) 847-0800. See all dealerships near Schenectady, NY that carry Kia Showing the most recent reviews from Cars.com and DealerRater. Another disappointing interaction with the service Another disappointing interaction with the service department. A year after I purchased my 2023 sorrento hybrid I needed to replace the infotainment system because it wasn’t working properly.
Now 1 1/2 years later I’m having another issue with with the replacement and they want to charge me $175 for diagnosing it in case there is something that would void the warranty such... There is obviously something wrong that I have had 2 systems that have stopped working correctly but I shouldn’t need to pay for it to be diagnosed when the car is only 2 years... In addition to this I am questioning the Matthews reward program. I’m supposed to be getting 50% off oil changes and the discount this time was the same as when I was in 6 months ago and the cost of the oil change was more... Also, I needed to go back in to ask if the maintenance reminder should still be coming up because they “forgot to reset it”. This wasn’t as bad as when they didn’t tighten the oil plug on my 1st oil change and all the oil came out 300 miles from home.
This is my third Kia in the past 30 years and it hurts me that I’m seriously thinking of leaving Kia when I was actually thinking of buying a new one. Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you. 3900 State Street Directions Schenectady, NY 12304
Do you have questions or comments for us? We'd love to hear them! Fill out the form and we will get back to you as soon as possible. If you need help with any aspect of the buying process, please don't hesitate to ask us. Our customer service representatives will be happy to assist you in any way. Whether through email, phone or in person, we're here to help you get the customer service you deserve.
For inquiries about service details, please reach out to the dealer directly. Dealerships boast a vast inventory of vehicles, ranging from the latest models to certified pre-owned options. This extensive selection allows you to explore various makes and models, ensuring you find the perfect car that suits your lifestyle and budget. At a dealership, you have access to knowledgeable sales staff who are dedicated to helping you. They can provide valuable insights, answer your questions, and guide you through the financing process, making your car-buying experience more enjoyable and less stressful. Many dealerships offer comprehensive after-sales services, including maintenance, repairs, and warranty options.
This commitment to customer care ensures that your vehicle remains in excellent condition long after your purchase, giving you peace of mind on the road.
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3900 State Street Directions Schenectady, NY 12304 3900 State Street
3900 State Street Directions Schenectady, NY 12304 3900 State Street Directions Schenectady, NY 12304 By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.
We Value Your Privacy. Cars.com Privacy Notice A Dealership's Rating
We value your privacy. Cars.com Privacy Notice A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Schenectady from DealerRater. Want to share your experience with this dealership? Another disappointing interaction with the service department.
A Year After I Purchased My 2023 Sorrento Hybrid I
A year after I purchased my 2023 sorrento hybrid I needed to replace the infotainment system because it wasn’t working properly. Now 1 1/2 years later I’m having another issue with with the replacement and they want to charge me $175 for diagnosing it in case there is something that would void the warranty such... There is obviously something wrong that I have had 2 systems that have stopped worki...
This Wasn’t As Bad As When They Didn’t Tighten The
This wasn’t as bad as when they didn’t tighten the oil plug on my 1st oil change and all the oil came out 300 miles from home. This is my third Kia in the past 30 years and it hurts me that I’m seriously thinking of leaving Kia when I was actually thinking of buying a new one. Run far from this place had my car 20 days for a broken gas gauge never fixed it the 2 times it was in there took it to ex...
He Was Very Patient, Help Us Find The Car That
He was very patient, help us find the car that fitted all our needs for me and my family. Thanks Shawn for all your help. Mar 5th, 2024 Buy a new Kia or pre-owned vehicle you love at Matthews Kia of Schenectady. Our local Kia dealership in Schenectady, NY, has appealing financing and leasing options as well as great new car specials. We also offer certified Kia service nearby.