Hubspot Breeze Cx Today

Bonisiwe Shabane

-Dec 28, 2025, 8:51 AM

Introducing HubSpot Breeze: AI Made Simple HubSpot is evolving. Eager to become more than just one of the most “user-friendly” and versatile CRM solutions for sales, service, and marketing teams, HubSpot’s ecosystem is growing more AI-focused. Enter HubSpot Breeze, its comprehensive AI toolkit first introduced at INBOUND 2024. Breeze embeds AI across the HubSpot ecosystem, promising to revolutionize how companies interact with artificial intelligence. As of February, Breeze comprises three core offerings: Breeze Copilot (for everyday task assistance), Breeze Agents (for work automation), and Breeze Intelligence (for data enrichment).

HubSpot Introduces Breeze—AI-Powered CRM Just Got Smarter HubSpot is going all-in on AI with Breeze, a new suite of AI-driven tools designed to enhance sales, marketing, and customer service. Breeze brings together Copilot for task automation, Agents for AI-driven workflows, and Intelligence for data enrichment—all embedded across the HubSpot ecosystem. From lead scoring and content creation to customer support automation, Breeze aims to make AI simpler and more effective for businesses. With AI playing a bigger role in CRM automation, how will it impact your CX strategy? Let’s discuss. 👇 👉 Read more: https://lnkd.in/e2EHWsJp #HubSpot #AI #CustomerExperience #CRM #MarketingAutomation #SalesTech #AIInnovation

HubSpot's INBOUND 2025 event introduced key updates, including AI-driven automation, enhanced reporting, and CRM improvements to streamline marketing, sales, and customer service. These releases offer valuable tools to help businesses optimize their HubSpot platform for improved efficiency and growth. Read more about the updates. #HubSpot #INBOUND2025 #CRM #AI #BusinessGrowth AI is transforming how we manage relationships, predict intent, and convert leads. In my latest article, I explore how Salesforce Einstein and Zoho Zia are reshaping the future of Customer Relationship Management (CRM), turning data into decisions and insights into action?

Key highlights from the article: 1. How AI-driven personalization boosts campaign performance? 2. Predictive lead scoring and smarter recommendations 3. The real impact of Journey Builder on conversions 4. How do prediction models analyze both existing and new leads?

5. Why focusing on “hot leads” with AI can elevate ROI? As AI becomes the new sales partner, the future of CRM lies in predictive intelligence, automation, and customer-first innovation. #SalesforceEinstein #ZohoZia #CRM #ArtificialIntelligence #PredictiveAnalytics #MarTech #B2BMarketing #DigitalTransformation #LeadScoring #CustomerExperience #MarketingAutomation #AIinBusiness https://lnkd.in/ebSmE9i8 💡 Automation isn’t just about efficiency — it’s about ROI. 324% ROI in 3 years (Forrester study on Dynamics 365) 2000% growth for AI Bees with automated CRM + AI $6.9M saved by Holmes Murphy with AI-driven renewals CRM automation is proving its worth...

The real question: how fast will adoption accelerate? Full article 👉 https://lnkd.in/er5JRBqG #Automation #CRM 🔥 HubSpot is evolving fast! Don't miss the 3 most important product updates that rolled out in the last few weeks. From smarter data management to a new era of human-AI collaboration, these changes are critical for anyone using HubSpot's CRM, Marketing, or Sales Hubs. Here’s a sneak peek at what you need to know: 1️⃣ The New Data Hub: Say goodbye to data silos.

This update unifies all your data for more reliable dashboards, better segmentation, and a truly smart CRM foundation. 2️⃣ Breeze Agents: Meet your new AI-powered assistants! Breeze Agents are built directly into the platform to help draft content, optimize workflows, and free up your team to focus on strategy. This is a massive step towards a hybrid human-AI model. 3️⃣ New CRM Standard Objects: With the addition of objects like Leads, Appointments, and Services, the CRM architecture is more flexible than ever, allowing you to better mirror your actual business processes. Read the full breakdown and see why these updates matter for your 2026 strategy: https://lnkd.in/dpnsfiAk #HubSpot #InboundMarketing #AI

Breeze is the headline announcement of INBOUND 2024, HubSpot’s annual industry event HubSpot has unveiled Breeze, a set of AI solutions embedded across its entire customer platform. Chiefly, those solutions include Breeze Copilot, Breeze Agents, and Breeze Intelligence. No matter the HubSpot CRM, Breeze Copilot aims to help users do their work better. Meanwhile, Breeze Agents strive to do more of the user’s work autonomously. CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators.

Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered. HubSpot, the leading customer relationship management (CRM) platform, has just unveiled its latest innovation: Breeze. As a HubSpot Gold Partner, Broadhurst Digital is thrilled to share this exciting news and delve into Breeze's transformative power for your business. At INBOUND 2024, HubSpot CEO Yamini Rangan set the stage by highlighting the pressing challenges facing businesses today: dwindling growth, complex tools, and disconnected data. She emphasised the need for a new growth formula, one that is easy, fast, and unified.

And that’s precisely where Breeze comes in. Breeze is HubSpot's comprehensive AI solution that infuses the entire customer platform with user-friendly and powerful artificial intelligence. It provides customer-facing teams with a suite of tools designed to boost productivity, scale growth, and unlock actionable insights. Breeze offers a range of features tailored to the specific needs of each department: Breeze Copilot: Think of Copilot as your AI companion, always there to assist with day-to-day tasks. Whether you're researching prospects, crafting outreach emails, or prepping for client calls, Copilot leverages generative AI and your CRM data to elevate your work and get things done quickly.

HubSpot Breeze is a suite of AI-powered solutions that augments the vendor’s various CRM apps. At Spring 2025 Spotlight, HubSpot introduced new and improved Breeze Agents. Among many feature announcements, perhaps the biggest of all includes four Breeze Agents to enable go-to-market team scale. The announcement comes at a time when businesses are moving at warp speed and teams are struggling to keep up. Marketing tactics that worked last year are now obsolete. Sales playbooks that used to be reliable are outdated.

HubSpot today at its INBOUND event in Boston introduced Breeze, its new artificial intelligence technology that pwers its entire customer platform. Breeze Copilot works with marketing, sales, and service teams as a chat-based AI companion offering personalized insights and recommendations about leads, customers, and engagements. By using business context from the Smart CRM, Copilot can create content, research companies, and summarize tickets. And Copilot works in HubSpot, the browser, and on mobile. Breeze includes four agents that automate tasks with AI experts. They include the following:

"Until now, we haven't seen a complete AI solution for businesses," said Andy Pitre, executive vice president of product at HubSpot, in a statement. "There are consumer AI solutions that are super-accessible and give results in seconds, but they aren't connected to your business or your data. On the other hand, enterprise AI solutions claim to be powered by unified data, but they're hard to implement, have steep learning curves, and are slow to deliver results. With Breeze, businesses finally get it all. AI that's agile, intuitive, and embedded, not just with popular [large language models], but your customer data." destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future.

Hubspot Breeze Cx Today

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