Ai Agents Are Broken Is Gpt 5 Really The Answer Msn

Bonisiwe Shabane

-Dec 27, 2025, 6:19 PM

ai agents are broken is gpt 5 really the answer msn

As 2025 dawned, OpenAI CEO Sam Altman was promoting two developments he insisted would transform our lives. One, of course, was GPT-5 — a long-anticipated major upgrade to the Large Language Model (LLM) that powered ChatGPT's rise to tech world superstardom. The other? AI Agents that don't just answer your queries like ChatGPT, but actually get stuff done for you. "We believe that, in 2025, we may see the first AI agents join the workforce and materially change the output of companies," Altman wrote back in January. Well, we're eight months in, and Altman's prediction already needs a big old asterisk.

Sure, companies are keen to adopt AI Agents, such as OpenAI's ChatGPT agent. In a May 2025 report, consultancy giant PWC found that half of all firms surveyed planned to implement some kind of AI Agent by the end of the year. Some 88% of executives want to increase their teams' AI budgets because of Agentic AI. But what about the actual AI Agent experience? With apologies to all those hopeful executives, the reviews are almost uniformly negative. If "AI Agents" was a new high-tech James Bond movie, here's the kind of blurbs you'd see on Rotten Tomatoes: "glitchy ...

inconsistent" (Wired); "came off like a clueless internet newbie" (Fast Company); "reality doesn't live up to the hype" (Fortune); "not matching up to the buzzwords" (Bloomberg), "the new vaporware ... overpromising is worse than ever" (Forbes). OpenAI is a California-based artificial intelligence research company that develops and deploys AI applications including the generative AI bot ChatGPT. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. OpenAI faces backlash as users complain about broken workflows and losing AI friends. It’s been less than a week since the launch of OpenAI’s new GPT-5 AI model, and the rollout hasn’t been a smooth one.

So far, the release sparked one of the most intense user revolts in ChatGPT’s history, forcing CEO Sam Altman to make an unusual public apology and reverse key decisions. At the heart of the controversy has been OpenAI’s decision to automatically remove access to all previous AI models in ChatGPT (approximately nine, depending on how you count them) when GPT-5 rolled out to... Unlike API users who receive advance notice of model deprecations, consumer ChatGPT users had no warning that their preferred models would disappear overnight, noted independent AI researcher Simon Willison in a blog post. The problems started immediately after GPT-5’s August 7 debut. A Reddit thread titled “GPT-5 is horrible” quickly amassed over 2,000 comments filled with users expressing frustration over the new release. By August 8, social media platforms were flooded with complaints about performance issues, personality changes, and the forced removal of older models.

Marketing professionals, researchers, and developers all shared examples of broken workflows on social media. “I’ve spent months building a system to work around OpenAI’s ridiculous limitations in prompts and memory issues,” wrote one Reddit user in the r/OpenAI subreddit. “And in less than 24 hours, they’ve made it useless.” As 2025 dawned, OpenAI CEO Sam Altman was promoting two developments he insisted would transform our lives. One, of course, was GPT-5 — a long-anticipated major upgrade to the Large Language Model (LLM) that powered ChatGPT’s rise to tech world superstardom. The other?

AI Agents that don’t just answer your queries like ChatGPT, but actually get stuff done for you. “We believe that, in 2025, we may see the first AI agents join the workforce and materially change the output of companies,” Altman wrote back in January. Well, we’re eight months in, and Altman’s prediction already needs a big old asterisk. Sure, companies are keen to adopt AI Agents, such as OpenAI’s ChatGPT agent. In a May 2025 report, consultancy giant PWC found that half of all firms surveyed planned to implement some kind of AI Agent by the end of the year. Some 88% of executives want to increase their teams’ AI budgets because of Agentic AI.

GPT-5 arrives imminently. Here’s what the hype won’t tell you. But what about the actual AI Agent experience? With apologies to all those hopeful executives, the reviews are almost uniformly negative.

Ai Agents Are Broken Is Gpt 5 Really The Answer Msn

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