University of Kwazulu-Natal

Hybrid Ai It S Not About Robots Versus Rules It S About Medium

Bonisiwe Shabane
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hybrid ai it s not about robots versus rules it s about medium

Artificial intelligence (AI) is no longer just a buzzword; it's an integral part of modern business and society. From automating routine tasks to crafting personalized customer experiences, AI is shaping our world at a breakneck pace. But there isn’t just one AI; there are many different models, all with their strengths and weaknesses. This is where we enter the idea of hybrid AI, which is about synergy. Or the art of blending various AI techniques and models to achieve outcomes that surpass what any single AI approach could accomplish alone. But why is this approach gaining traction now, and what makes it so special?

To answer that, we need to look at the current AI landscape. Generative AI and Large Language Models (LLMs) have been hogging the spotlight recently, and for good reason. These models can generate human-like text, translate languages, and even create art. They're the cool kids on the AI block, wowing us with their ability to engage in seemingly intelligent conversations and tackle complex tasks. However, their power also comes with some weaknesses, which is true for all AI systems. LLMs, for example, are essentially probabilistic models that generate responses based on patterns in the data they’ve been trained on.

This means they don’t “understand” the information in the way humans do – they just predict what’s likely to come next based on their training. This predictive ability is impressive when it comes to drafting emails, summarizing documents, or even brainstorming creative ideas. However, despite their remarkable capabilities, one of their most significant limitations is their propensity to generate false information with unwavering confidence, a phenomenon often referred to as "hallucination." In many applications, this isn't just... Consider, for instance, the use of a pure generative AI model in healthcare for diagnosing diseases. The potential for inaccuracies could lead to misdiagnoses, inappropriate treatments, or missed critical conditions. In such high-stakes scenarios, we need something more reliable, more precise, and more accountable.

This is where Hybrid AI demonstrates its true value. In the field of artificial intelligence, hybrid AI is an exciting perspective. The concept of hybrid AI is a promising direction where various AI technologies are combined to strengthen response development. The structure of hybrid AI has been analyzed in practice. In this article, we explore what hybrid AI is and uncover its architecture. Hybrid AI, short for Hybrid Artificial Intelligence, integrates different artificial intelligence technologies or methods within a single system or application.

It blends rule-based logic and machine learning to handle tasks with defined rules and data patterns. It aims to create an efficient, robust and intelligent system that can solve challenges in various fields, and also incorporate natural language processing for human interaction. Hybrid AI aims to utilize the benefits of different AI methods and overcome their shortcomings, ultimately improving the overall performance and capabilities of the system. Hybrid AI systems, which combine different AI systems, are able to address a wider range of tasks and domains more efficiently than systems relying on a single approach. A hybrid AI system's architecture usually comprises the following essential elements: Hybrid AI architecture combines various AI techniques in multiple components for enhanced performance and functionality.

The following article was written by Dr. Cornelia C. Walther, a visiting scholar at Wharton and director of global alliance POZE. A humanitarian practitioner who spent over 20 years at the United Nations, Walther’s current research focuses on leveraging AI for social good. Imagine a neurosurgeon who faces a complex, high-risk brain surgery. Despite years of experience, the case presents unpredictable variables.

Instead of relying solely on intuition, she turns to an AI-powered surgical assistant, which analyzes millions of similar cases in seconds, predicting complications and suggesting the most precise approach. As she operates, her expertise guides the procedure while the AI continuously adjusts recommendations in real time based on the patient’s vitals. When an unexpected complication arises, the AI flags an anomaly milliseconds before human detection, allowing the surgeon to act instantly and save the patient’s life. The AI extended the human’s capabilities without replacing her judgment. This is hybrid intelligence (HI) in action — natural and artificial intelligence working together, amplifying strengths, compensating for weaknesses, and achieving what neither could alone. By understanding and harnessing HI, organizations can move beyond incremental efficiency gains to unlock strategic, sustainable outcomes that future-proof the enterprise while improving the well-being of the people involved.

In the following sections, I explain how the multidimensional set-up of natural intelligence intertwines with AI to create HI, and provide a practical framework to help organizations leverage these ideas systematically and cost-effectively. Let’s start with a quick overview of the primary forms of intelligence referenced in this article:

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