How Ai Helps Superfluid Enterprises Reshape Organizations Ey

Bonisiwe Shabane

-Nov 29, 2025, 8:40 PM

how ai helps superfluid enterprises reshape organizations ey

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Excited to share my latest research collaboration with EY for their Megatrends 2026 report—a comprehensive analysis published every four years that explores the forces reshaping our future. This piece examines how superfluid enterprises are leveraging AI and automation to fundamentally reshape organizational structures and unlock unprecedented competitive advantages. We identified three critical transformation horizons: 🔹 Foundation Building – Organizations develop AI-native capabilities while maintaining familiar structures. Early adopters are already seeing 40% time savings and 150%+ ROI on pilot programs, with 78% of global companies now using AI in at least one business function. 🔹 Autonomous Coordination – The shift from "humans in the loop" to "humans on the loop." AI agents independently manage 80% of routine decisions, enabling leaders to focus on strategy, ethics, and ecosystem partnerships. Manufacturing firms are cutting time-to-market by 50-70%.

🔹 Full Superfluidity – End-to-end autonomous operations where AI manages everything from customer acquisition to delivery, while humans focus on strategic vision, creative problem-solving, and ensuring alignment with human values. The implications are profound: we're moving from traditional organizational structures to fluid, adaptive ecosystems where operational friction is eliminated and decision-making becomes radically more responsive. For leaders navigating what EY calls the "NAVI world" (Nonlinear, Accelerated, Volatile, Interconnected), understanding these transformation horizons isn't optional—it's existential. Read the full analysis here: https://lnkd.in/gTPq27Ud What horizon is your organization operating in today? And more importantly—what's your roadmap to get to the next one? Special thanks to Chris Yeh, Bryan Cassady, and Terri Horton, for their thoughtful contributions to this and the second piece I'll post tomorrow.

#EYMegatrends #AI #DigitalTransformation #FutureOfWork #Leadership #Innovation #EnterpriseTech Really solid breakdown! I have been seeing the same shift while building out governed autonomous systems in Stratos. Once you add real traceability, risk control, and continuous decision logic, things start to move in the direction you describe. Superfluid is a solid word for it. Multinational consultancy Ernst & Young (EY) said generative AI (genAI) is “radically reshaping” the way it operates, and the company boasts a 96% adoption rate of the technology by employees.

After spending $1.4 billion on a customized generative AI platform called EY.ai, the company said the technology is creating new efficiencies and allowing its employees to focus on higher-level tasks. Following an initial pilot with 4,200 EY tech-focused team members in 2023, the global organization released its large language model (LLM) to its nearly 400,000 employees. Even so, the company’s executive leadership insists it’s not handing off all of its business functions and operations to an AI proxy and that humans remain at the center of innovation and development. Looking to the future, EY sees the next evolution as artificial general intelligence (AGI) — a neural network that will be able to think for itself and capable of performing any intellectual task a... Computerworld interviewed Saiz about how genAI is changing the way the company operates and how its employees perform their jobs. You launched EY.ai a year ago.

How has that transformed your organization? What kinds of efficiencies and/or productivity gains have you seen? “Over the past year, we’ve harnessed AI to radically reshape the way we operate, both internally and in service to our clients. We’ve integrated AI into numerous facets of our operations, from enhancing client service delivery to improving our internal efficiencies. Teams are now able to focus more on high-value activities that truly drive innovation and business growth, while AI assists with complex data analysis and operational tasks. LONDON, March 18, 2025 /PRNewswire/ -- The EY organization announced today its artificial intelligence (AI) EY.ai Agentic Platform, created in collaboration with NVIDIA.

Built on the full NVIDIA AI stack – including NVIDIA AI Enterprise and the new NVIDIA AI-Q Blueprint, AI-Q – the groundbreaking platform will integrate private, domain-specific NVIDIA AI reasoning models with human knowledge... Deployment will start with core business areas and will continue expansion into sector-specific enterprise AI agent solutions across life sciences, manufacturing, financial services and more. NVIDIA at the core of the EY.ai Agentic Platform NVIDIA plays a crucial role in the development and deployment of the EY.ai Agentic Platform. The platform consists of: Janet Truncale, EY Global Chair and CEO says:

"With the EY.ai Agentic Platform, we are moving fast to help the world's largest organizations transform their enterprises and streamline increasingly complex compliance requirements, while enhancing productivity and operational excellence across our own businesses. https://lnkd.in/e3gxtQvg Matt and Vitaly highlight what leading organizations already know: the future belongs to enterprises that move fast, integrate seamlessly, and design work where people and AI elevate each other. It’s a sharp, actionable vision for leaders preparing their teams for the next era of agility and innovation. EY, one among the big four global professional services firms, looks to deliver measurable outcomes with the integration of artificial intelligence (AI) platforms for its customers’ businesses. EY’s Global Delivery Services (GDS), the firm's global capability centre (GCC), is playing a key role in driving the AI agenda. In an interaction with Enterprise Story, Raj Sharma, Managing Partner, EY said, “Our teams have built a lot of enabling technologies where rather than selling AI, we are selling outcomes.”

As an example from the financial services industry, Sharma said earlier engagements with customers were just focused on tax and audit functions, but now, they provide an AI service that can spot money laundering... “We tell them (customers) to pay us only when you get the alert,” he remarked. Ajay Anand - Global Vice Chair, EY Global Delivery Services (left) and Raj Sharma - Global Managing Partner, Growth and Innovation, EY

How Ai Helps Superfluid Enterprises Reshape Organizations Ey

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🔹 Full Superfluidity – End-to-end Autonomous Operations Where AI Manages

#EYMegatrends #AI #DigitalTransformation #FutureOfWork #Leadership #Innovation #EnterpriseTech Really Solid Breakdown!

After Spending $1.4 Billion On A Customized Generative AI Platform